Deposit Requirement: A deposit is required to secure your appointment. This deposit will be deducted from the total amount due at the time of service.

Payment Methods: We accept Cash or bank transfer payments for deposits. Full payment is expected at the time of service, and any outstanding balance can be settled using the same payment methods.

Cancellation and Rescheduling: Cancellations or rescheduling must be made at least 24 hours before the scheduled appointment. Deposits are non-refundable for cancellations made after this timeframe.

No-Show Policy: Failure to show up for the appointment without prior notice will result in forfeiture of the deposit. Future bookings may require a non-refundable upfront payment.

Refund Policy: Deposits are refundable if the cancellation or rescheduling is made within the specified timeframe. Refunds will be processed using the original payment method.

Late Arrivals: We understand that unforeseen circumstances may arise. Please notify us if you anticipate being late for your appointment.

Service Adjustments: If you wish to modify your booked service, please inform us in advance. Changes are subject to availability.

Contact Information: Ensure your contact information is accurate to receive booking confirmations, reminders, and important updates.

Consultation Deposit: £25 (refundable if you choose not to proceed with treatment or can be applied to your booking)